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Adversitement helps companies understand customer behavior so that they can adjust their marketing and user experience. We have a great focus on data quality and privacy. Unlike all other digital agencies, we are not only analysis specialists, but we are technically very skilled to design, build, and develop analytic implementations.

We are combining our pragmatic approach, academic knowledge and innovative tools to enter into long-term partnerships with companies such as Vodafone, ING, Univé and KLM.

You will find yourself in an inspiring, talented and incredibly enthusiastic team. We conquer the world quickly and with control, as real explorers do. We have offices in the Netherlands, UK, and Germany. Together we will discover and change the world.

RESPONSIBILITIES

As a Delivery Manager, your main goal within the Adversitement team is the successful delivery of our projects and ongoing services to your clients. For our clients (and all associated stakeholders and third party’s), you are the first point of contact. They turn to you with all their requests, questions and remarks. Your focus is on prioritization and planning, communication, keeping everyone informed and expectation management. You keep an overview of everything that’s going on for a client and translate this into work activities, milestones and processes. When issues with critical impact or potential conflicts arise, you spot them immediately and set out appropriate actions.

The Delivery Manager is also the go-to point for all consultants working for a specific client. As a Delivery Manager, you are coordinating a multidisciplinary team, that is composed of consultants with the right skills and knowledge to meet the client’s needs. On a weekly basis, you prepare and plan activities amongst team members based on the priority set by stakeholders (using an Agile and Kanban inspired way of working). For each topic, you know exactly which Adversitement colleague you need to bring in to the team. You manage and monitor budgets and progress of the planned work and act timely on threats and opportunities. Next to that, you make sure to document agreements and communicate them clearly.

REQUIREMENTS

  • 5 years of experience with project management, stakeholder management, expectation management and team coordination
  • Experience with scrum/agile/kanban
  • Experience as project manager for IT implementation projects
  • Experience at an online agency
  • High level understanding of online technologies (javascript, web analytics, databases)
  • Experience with or passionate about web analytics, tag management, DMP’s, visualization, BI solutions and digital marketing
  • Fluency in Dutch and English
  • Driver’s license
  • Full-time availability (40 hours per week, 32 hours per week can be discussed)

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